Utility Billing is a Division of the Finance Department, and manages approximately 10,000 active billing accounts for the following services:

• Water
• Sewer
• Storm
• Pavement Maintenance Utility

Low Income Program!
Applications are available upon request, call our office for more information.

Contacts:

• Marce Berreth | Customer Accounts Coordinator
• Chip Smith | Utility Customer Service Rep
• Kris Lockie | Utility Customer Service Rep
• Jennifer Askew | Customer Accounting Clerk

To update or change a mailing address for your Statement, send an email to any of the above contacts.
(Please do not send personal Information (i.e.) Driver's License or Social Security number).

Our Billing Statements are mailed out once a month on the last business day of the month. 

New! Pay your bill as well as Check your Account Balance Via Web Payment System (or) Over our Phone payment System at no Extra Charge.  Select Option 1  
        ( Your able use a credit with VISA, Master Card or Discover Logo's and Debit card.) 

New! Next Month's billed amounts are available 3 business days before the bill is received in the US Mail

When calling for Billing Questions 503-657-8151 Select Option 5, Please have your Customer Number handy. 
         (#Sample 132456) 

New Link! Back flow Device & Cross Connection Program information: See Related Page Links | cc-bpp@orcity.org
 

City Hall has new location, at the top of Singer Hill, and just across 7th St from the Historic John Mcloughlin House.