1. What is the difference between an audiobook and an eBook?

• An audiobook is a recording of the author or a trained actor reading a book out loud, while an eBook is simply an electronic version of a book’s original text. Typically, you would listen to a downloaded audiobook directly from your computer, smart phone or other WiFi-enabled device, transfer it to a portable device like an iPod or MP3 player, or burn it to a CD. You can read eBooks directly on your computer or smart phone, or you can transfer them to compatible eReaders. 

2. How many titles can I check out at one time?

• You may have up to six items checked out from Library2Go at any one time. This is in addition to other library checkout limits.

3. How do I return titles when I’m finished?

• Audiobook titles will automatically return themselves at the end of the lending period. They cannot be returned early.
• Non-kindle eBooks can be returned early. Click here for instructions.
• Kindle eBooks can be returned early by finding the title in the "Manage Your Kindle" section of the Amazon website, clicking the "action" button next to the title and choosing the "Return this book" option.

4. Why do I have to put holds on titles if it’s all electronic? Why aren’t they available all the time?

• Because of copyright issues (known in this case as Digital Rights Management), the library pays a licensing fee for each “copy” of an electronic book it wishes to offer to its patrons. Just like our physical collection, we will purchase more licenses or “copies” for popular titles to meet the demand. If we have purchased 7 “copies” of a title, and 7 people have it checked out at the same time, Library2Go will offer you the chance to place a hold on the title. Once the title becomes available, you will receive an email letting you know, and you will then have three days to download it.

5. How long can I check things out for?

• Audiobooks can be checked out for 7 or 14 days. EBooks can be checked out for 7, 14, or 21 days. You may specify your lending period during the checkout process by clicking on the “Lending Period” drop down box. Downloaded titles cannot be renewed, but you may check them out again at the end of the lending period if they are available.

6. When I check out audiobooks and eBooks, do they appear on my regular library account with the other items I have checked out?

• No, you will need to log in to Library2Go to check on the titles and due dates of your downloaded items.

7. Can I transfer eBooks to my Kindle eReader?

• Yes! Kindle eReaders are now compatible with Library2Go. Read more here...

8. Who do I contact if I have more questions?
    Here are three different options: 

• Call the Oregon City Public Library at 503-657-8269 (ext. 1014) and speak to a staff member.
• Check out Library2Go’s new MyHelp tutorial to help you get started.
• Email audiohelp@lincc.org for troubleshooting help.