How to Unsuspend Holds & Change Pickup Location

If you wish to have your items sent to another Clackamas County library, you may need to "unsuspend" your item and change the pickup location.

1. Go to the library's catalog
2. On the top right hand corner of the page, click on Log In
3. Enter your library card number and PIN, click Log In
4. On the top right corner of the page, click on My Account
5. Click on the Holds tab

To “unsuspend” your hold:

1. Check the items that you wish to “unsuspend”
2. Click on Cancel Hold Suspension at either the top or bottom of your list of holds
3. Answer Yes to “OK to Cancel Suspension of the selected holds”
4. At the top of your list of holds, it should say “Suspension(s) successfully cancelled”

To change your pick up location:

1. Check the items that you wish to change pick up location
2. Click on Edit Pickup Location(s) at either the top or the bottom of your list of holds
3. An Edit Holds screen pops up with the titles that you chose
4. Under Pick Up Library, use the drop down menu to choose your new location and click Change
5. In the same pop up window, it will list the titles you chose and under Action, it will say Success
6. Click OK and the screen will refresh reflecting the new location